Terms & Conditions

Welcome to Procleaners! These terms and conditions outline the rules and regulations for using our website, located at www.procleaners.my. By accessing this website, you accept these terms and conditions in full. If you disagree with any part of these terms, do not use our website.

1. General Information

1.1 The information on this website is for general informational purposes only and may be subject to change without prior notice.
1.2 Procleaners reserves the right to modify, update, or discontinue any part of the website at any time without liability.

2. Use of Website

2.1 You agree to use this website for lawful purposes only.
2.2 You must not use this website in any way that may cause damage, interruption, or harm to the website or its users.
2.3 Unauthorized copying, redistribution, or reproduction of the content on this website is prohibited.

3. Booking and Payment

3.1 All bookings made through this website are subject to availability and confirmation.
3.2 Payments must be made as per the terms provided during booking.
3.3 Additional charges may apply for services outside the agreed scope.

4. Cancellation and Refunds

4.1 Cancellation policies vary depending on the service booked. Please refer to the specific terms mentioned at the time of booking.
4.2 Refunds, if applicable, will be processed in accordance with our refund policy.

5. Privacy and Cookies

5.1 Your personal information is handled according to our Privacy Policy, which outlines how we collect, use, and protect your data.
5.2 This website uses cookies to improve user experience and analyze website traffic. By using the site, you consent to the use of cookies.

6. Limitation of Liability

6.1 Procleaners shall not be held liable for any damages arising from the use or inability to use the website.
6.2 We are not responsible for any losses caused by third-party services linked or advertised on our website.

7. Intellectual Property

7.1 All content, including text, images, and logos, is the property of Procleaners and is protected by copyright laws.
7.2 Unauthorized use of our intellectual property is strictly prohibited.

8. Governing Law

8.1 These terms and conditions are governed by the laws of Malaysia.
8.2 Any disputes arising in relation to these terms shall be subject to the jurisdiction of Malaysian courts.

9. Downloadable Content

9.1 Any materials provided on this website, including brochures, guides, or other downloadable content, are for personal use only.
9.2 You are not permitted to modify, reproduce, redistribute, or use these materials for commercial purposes without prior written consent from Procleaners.
9.3 Abuse of downloadable content, including unauthorized sharing or usage, may result in legal action.

10. Prohibited Activities

10.1 You agree not to misuse or abuse the content, tools, or features provided on this website.
10.2 Any attempt to harm, disrupt, or exploit the website or its resources will be considered a violation of these terms and may lead to account suspension, restriction of access, or legal proceedings.

11. Disclaimer

11.1 The information contained on this website is for general information purposes only. The information is provided by Pandan Utama Sdn. Bhd., and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
11.2 In no event will we be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits, arising out of or in connection with the use of this website.
11.3 Through this website, you may link to other websites that are not under the control of Pandan Utama Sdn. Bhd.. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed within them.
11.4 Every effort is made to keep the website up and running smoothly. However, Pandan Utama Sdn. Bhd. takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The content on this website is provided for general informational purposes only. The information is supplied by PANDAN UTAMA SDN BHD [Company No: 559655V], and we strive to ensure that it is accurate and up-to-date. When you visit or interact with our website, services, applications, tools, or messages, we or our authorized service providers may use cookies, web beacons, and similar technologies to store information. This helps enhance your experience by making it faster, more efficient, and secure, and may also be used for advertising purposes.

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